Privacy Policy for GetSafeDocs

Effective Date: October 26, 2023

GetSafeDocs ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services. We are governed by the privacy laws of Ontario, Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of information:

2. Premium and Enterprise Users

Both Premium and Enterprise users have access to additional features providing proof of document access including:

3. How We Use Your Information

We may use your information for the following purposes:

4. Cookie Policy

We value your privacy. In compliance with Quebec's Law 25, our Site only uses essential cookies necessary for its operation.

What Are Essential Cookies?

Essential cookies are required for core website functions such as security, navigation, and remembering your cookie preferences. Without these, our website cannot function properly.

No Non-Essential Cookies

We do not use cookies for advertising or profiling. No personal information is collected or tracked beyond what is strictly necessary for the site to work.

Your Choices

Because only essential cookies are used, consent is not required. You may block these cookies in your browser, but some site features may not work.

Third-Party Cookies

Some cookies may be set by third parties when you visit our Site. These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies and suggest you check the privacy policies of these third parties to understand how they use your information.

5. Disclosure of Your Information

We do not sell or disclose your personal information to third parties, except in limited circumstances where only the minimum necessary information is provided to these third parties:

6. File Scanning and Security

To ensure the safety of our users, all files uploaded to our service are automatically scanned for malware and other security threats using GetSafeDocs, a third-party security service. This scanning process includes:

By using our service, you acknowledge and agree that:

7. File Retention and Message Expiration

File content and associated messages are retained according to the following policies:

You can specify the expiration period when sending a message, choosing from available options up to 1 year. The expiration period applies to both the message content and any attached files.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Email addresses used for validation are retained for a short period, typically until the validation process is complete. Token information may be retained for a longer period for security auditing.

GetSafeDocs reserves the right to retain and utilize elements exclusively identified as harmful code or malicious artifacts, solely for analysis, improvement, or containment purposes.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us using the contact information below.

10. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

11. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Site with a revised effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Contact Us

By using our Site and services, you consent to the collection and use of your information as described in this Privacy Policy.